Privacy Policy
Effective Date: 26-07-2025
Vielor Skincare ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, built on Shopify.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, billing/shipping address, payment info, phone number.
- Order Information: Items purchased, order history, cart activity.
- Device Information: IP address, browser type, cookies, time zone, pages visited.
- Marketing Data: Preferences, survey responses, email interactions.
2. How We Use Your Information
We use your data to:
- Fulfill and manage your orders
- Communicate with you about orders or support requests
- Screen orders for fraud
- Improve our website and services
- Send marketing emails (only if you opt in)
3. Shopify Hosting
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Your data is stored through Shopify’s data storage, databases, and the general Shopify application—all secured behind a firewall.
4. Sharing Your Information
We only share your information with third parties to:
- Fulfill services (e.g., payment processors, shipping partners)
- Comply with laws and prevent fraud
- Use tools like Google Analytics or Facebook Pixel (for analytics and marketing)
We do not sell your personal information.
5. Cookies
We use cookies to:
- Maintain your shopping cart
- Remember your login info
- Analyze website traffic
- Improve user experience
You can manage cookies in your browser settings.
6. Your Rights
Depending on your location (e.g., EU/UK under GDPR, California under CCPA), you may have rights to:
- Access or correct your personal data
- Request deletion
- Opt out of data sharing or marketing
Contact us at [insert email] to exercise your rights.
7. Data Retention
We retain your data for as long as needed to provide our services, comply with legal obligations, or for analytics purposes.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date.
Contact Us
If you have questions about this policy or your personal information, contact us at:
Email: Info@vielorbe.com
